Infrastructure Monitoring & Maintenance

Already have an IT department? No problem - we play well with others.

Let Direct Tec focus on the monitoring, management and maintenance of your servers, storage, workstations, desktops and laptops while your in house IT team focuses on your core IT initiatives.

We provide you with the peace of mind knowing that your systems are stable and you have access to additional resources and expertise. This ensures you have a well-rounded and robust IT team supporting your business.

Infrastructure Management helps you...

Stay Focused on the Big Picture

Let our Network Operations Center focus on keeping the lights on while your IT leaders work on strategic IT initiates that can help your business grow.

Access Fast, Reliable Support

When your team needs additional support we are there to help. We will be familiar with your systems and can jump in when the workload increases or if you need help on a project.

Reduce Business Impact from IT Failures

Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution. Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.


benefits of Infrastructure management & Monitoring

A seamless extension of your organization
wide range of technological expertise
Access additional resources for large projects
Vacation Coverage
system monitoring
system management
fixed fees
simplified billing
proactive maintenance/monitoring