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Fully Managed IT

Do you want someone to own your iT environment from start to finish?

Your time is precious and you have more important issues to deal with than your computer network. It is in need of attention to ensure it’s running optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality of service.

our Fully Managed program helps you...

Increase Productivity

Your dedicated Client Success team will work closely with you to learn about your business goals and identify technology gaps. Together we identify options and we present these ideas and build a roadmap that can help you optimize how you leverage technology in your business.

Access Fast, Reliable Support

When your team needs help we are only an email, phone call or click away. Your support request will be logged in our system and one of our expert technicians will be assigned to work with you and resolve the issue. We work both onsite and remotely depending on the nature of the issue.

Reduce Business Impact from IT Failures

Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution. Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

AWESOME FEATURES

benefits of Fully Managed IT

Direct Tec's fully managed program provides all of the necessary tools to help your business grow.

Dedicated client success team
wide range of technological expertise
unlimited access to onsite services
Unlimited access to help desk
system monitoring
system management
Cost Certainty
simplified billing
proactive maintenance/monitoring