Direct Essentials – Managed IT Infrastructure
Our clients don’t worry about IT slowing down their productivity.
Already have an IT department – No problem we play well with others. Let Direct Tec focus on the monitoring, management and maintenance of your servers, storage, workstations, desktops and laptops while your in house IT team focuses on your core IT initiatives.
We provide you with the peace of mind knowing that your systems are stable and you have access to additional resources and expertise. This ensures you have a well-rounded and robust IT team supporting your business.
We like having the peace of mind that we can call Direct Tec when we have an issue, and knowing that we can talk to someone that understands the problem.
We can call them anytime to get help with an existing problem or to implement something new. When we needed a server upgrade – the way Direct Tec worked with us and our vendors was great!
Moore’s Industrial Service Ltd.
Our Direct Essentials program helps your IT department
Stay focused on the big picture: Let our Network Operations Center focus on keeping the lights on while your IT leaders work on strategic IT initiates that can help your business grow.
Access Fast, Reliable Support: When your team needs additional support we are there to help. We will be familiar with your systems and can jump in when the workload increases or if you need help on a project.
Reduced Business Impact from IT Failures: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution. Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
Want to learn more?
Is this you?
- I need additional technical skills and resources
- I need to find time to move our IT priorities forward
- I want an IT partner who brings ideas to me
- I want an IT partner who I can count on
- I don’t want to be nickled and dimed
Direct Essentials Benefits
- Access to a wide range of skills
- System Monitoring and Management
- Fixed Fee / Simplified Billing
- Proactive Maintenance and System Monitoring
- Ability to access additional resources for large projects or for vacation coverage