Peace of mind through managed IT services
High dependency on IT systems and computer applications translates into high risk to your business – even if just one of your key systems or network components fails.
Direct Tec’s Direct Assured Program is a comprehensive service that provides the core support that you need to ensure that your IT investments are delivering the best possible value for your dollar.
With Direct Tec’s Direct Assured Program, you’ll get:
- Assurance that your key business resources such as servers, applications, and many other devices and services are functioning optimally and efficiently
- Scheduled System Backups of your business data; with easy restoring of files when needed
- Virus Protection Monitoring to ensure your antivirus programs are functioning properly
- Maintenance Updates to your system to make sure you take advantage of the latest improvements on the market
- Application of the latest Security Patches to your Windows servers
- Email Performance Monitoring of all essential elements of your Microsoft Exchange Server to ensure the highest level of reliability and optimization
- Scheduled onsite technician time for proactive and preventative server maintenance
- Proactive remote maintenance and support to avoid interfering with the productivity of your business to increase efficiencies and reduce downtime
- Network Health Assessment to determine the overall stability of your network
- IT Consulting Expertise to help you rationalize your IT spending, enabling you to make more informed business decisions (it’s CIO expertise without a CIO price tag!)
- Comprehensive Monthly Reporting on the current health of your network with outlined work performed and issues resolved
- Priority Response when unforeseen emergency issues arise
This comprehensive service can be tailored to meet your unique requirements.